GAPS PROJECT MANAGEMENT GOEMAN ADVISORY PROJECTS & SERVICES SOME LEGAL STUFF: The Project Management Institute, PMI, PMBOK, PMP are registered trademarks. This site makes use of cookies. By visiting the site, you accept these cookies. Read our cookie policy here.
Follow Us:
CONTACT INFO We can be contacted via telephone, e-mail, or our social media platforms. Our other brands & websites: www.projectmanagementmentor.be | www.projectmanagementcoach.be www.2e3.eu | www.learning.2e3.eu

Standard Terms & Conditions

This page explains how we like to collaborate with our business partners. We like to follow the principle “Good agreements make good friends”.

Application & Validity

1. These standard terms and conditions are applicable to all our products, services, both offered and contracted, without any exception. 2. The latest and up-to-date terms and conditions are to be found on this website “www.gaps.be”. They are the only valid standard terms and conditions and always replaces any other or older version of digital or printed terms and conditions. 3. From the moment a professional collaboration is entered into, it is assumed that the business partner has taken note of these publicly and always online accessible standard terms and conditions. The conclusion of an agreement therefore presupposes acceptance of these standard terms and conditions by the business partner. 4. These standard terms and conditions, published on the above mentioned website, are retro-actively applicable to all current assignments, contracts and agreements, even if those were signed under another version of the standard terms and conditions. 5. When a business partner can no longer agree with these standard terms and conditions and when the former agreement was closed under an earlier version of these terms and conditions, he should duly notify and motivate his disagreement. The business partner retains the only right to end the agreement with a three month notice, without any penalties or further obligations on the part of the business partner and GAPS. 6. These standard terms and conditions are applicable to all our business partners and to all potential collaborations and agreements. 7. Business partners should be interpreted in its broadest possible way and exists from the moment there is a formal or informal professional relationship established. A business partner could be a natural person, an actual association or a legal entity. Common examples of business partners are called, amongst others: clients, suppliers, publishers, etc. 8. These standard terms and conditions are based on the new version, dated on: 06/01/2021.

Relation with the business partners’ terms and conditions

9. These standard terms and conditions can never be waived or declared invalid by any other business partner. The business partner always explicitly and even implicitly accepts that these standard terms and conditions are and remain active and valid from the moment and for as long as a professional relationship exists. 10. GAPS might choose to formally accept the terms and conditions of the business partner. Such acceptance is only valid when done formally and in writing. 11. A formal acceptance by GAPS of the terms and conditions of the business partner, always excludes any article or statement in the business partner’s terms and conditions that voids or waives or excludes the GAPS standard terms and conditions. The GAPS standard terms and conditions remain valid at all times or in any case, independent of any waiving clause in the business partner’s terms and conditions. 12. When GAPS accepts the terms and conditions of its business partner, only those terms and conditions are accepted which are not stated in and which do not conflict with the GAPS standard terms and conditions. 13. In the unlikely event of conflicting terms and conditions, the GAPS terms and conditions prevail.

Commercial terms and conditions

14. Any accepted assignment or contracted assignment with a “client”-business partner results in an “obligation of means”, never in a “result commitment”. 15. All mentioned tariffs, fees, prices, etc. are assumed, except otherwise and explicitly stated, to be exclusive of: 1. Value added tax (VAT), 2. Infrastructure required to deliver the advisory services and the performance to a public. 3. Travel costs outside a range of 50 kilometers of the business address of GAPS, being 9280 Lebbeke-Denderbelle, Molenveldstraat 26. The following costs should be taken into account: a. Until a range of 200 kilometer: a per kilometer forfait of 0,50 €/km (06/01/2023 - indexable) or a public transport ticket in first class. b. From a range of 200 kilometers and more, costs as defined under topic “a” or air traffic in economy class (for flights under 3 hours) and business class (for flights over 3 hours) (according to the billed price of the airplane ticket). Travel time will be billed at 50% of the agreed consulting fee. 4. Costs of overnight stays and local transportation like e.g. taxi, underground, etc. Overnight stays - in standard accepted business accommodation - will be billed as invoiced to GAPS. Overnight stays are allowed when the distance range surpasses 150 kilometers or a travel time of 2 hours. 16. Our tariffs, fees, prices, etc. includes, expect otherwise mentioned: 1. Travel within Flanders (Belgium) and within a distance range of 50 kilometers from the business address of GAPS. 2. The usage of the delivered materials and works of art according to the stipulations in this document with respect to the intellectual property. 17. In a “time and material” contract, the tariffs, fees and prices will be defined as an hourly tariff independent the kind of service provided (see also the “Works of Art”-section of these terms and conditions). At request of the business partner, GAPS will provide a timesheet or a registration in the clients’ timesheet application. All time and material contracts are invoiced on a monthly basis. 18. In case of a “fixed price” contract, the price for the assignment will be based on one project price. Invoicing will occur according to a pre-agreed billing plan or in absence of such billing plan, according to 40% at the start of the assignment, 35% halfway the initially agreed timeline, 25% at the end of the assignment. 19. All invoices are payable via bank transfer within 30 days after invoice date, unless otherwise agreed. 20. In the event of late payment of an invoice, a fixed compensation of 10% on the invoice amount, with a minimum of 100,00 €, is due by operation of law and without prior notice, as well as a late payment interest of 1% per month started.

Works of Art

21. GAPS’ services can be categorized into (1) consultancy, coaching & mentoring services, further referred to as “advisory services” and (2) “works of art”. 22. For each type of service, Belgian copyright laws and the rules regarding intellectual property are applicable. 23. Advisory services always assumes a minimum incorporation of priorly GAPS-created and copyrighted materials, which falls under intellectual property regulations. 24. Works of art are always fully regarded as a work of art as defined in art. XI.172 §1 of the Belgian Code of Economic Law (Book XI) with full application of intellectual property and authoring rights. These works belong to the works of art of literature. 25. GAPS creates, produces and publishes the following works of arts: 1. Works belonging to the art of literature, with a.o. online articles, educational materials like slide presentations, etc. 2. Works belonging to the audiovisual arts, with a.o. educational films and clips, explanatory audio files, etc. 3. Works belonging to the graphic or visual arts, with a.o. fictive characters design, logo designs, website designs, slide templates, etc. 4. Works belonging to all categories at the same time, such as online business games & simulators, e-learning programs, etc. 26. Works of arts can be delivered in different formats, ranging from handing over paper works, digital provisioning of the works as well as delivery of performances such as for example (but not limited to) lectures, speeches, recitals, enunciations, etc. further referred to as “performances”, in line with the intended philosophy of the Belgian Code of Economic Law (Book XI, art. XI.204 and XI.205.) 27. GAPS makes use of licensed property rights made by specific authors and is therefore authorized to further license the usage of the works to its business partners according to and within the boundaries of these mutual licensing contracts with the authors. 28. The authors remain to have the “fatherly” right of their creations. The name of the author, when not mentioned, will be disclosed, free of charge, at simple request of the business partner. 29. All our agreements assume that the business partner respects the appointed artist, his works and his (intellectual) property rights as such and according to the Belgian Code of Economic Law (Book XI).

Intellectual Property

30. All works of art and other (accompanying) material are protected by copyright, under the Belgian Code of Economic Law, and may not be distributed without written permission, except for the material used that is publicly available and/or belongs to the intellectual domain of the customer itself. 31. The use of the intellectual property protected materials and works of art is limited to the personal usage of the participants in the public and for the intended purpose. 32. All other use is subject to prior written approval to GAPS and approval of the author himself.

Specific terms and conditions applicable to the delivery of advisory services

33. The location of the work is determined in consultation with the customer. 34. Work requiring human interaction is preferably performed at the customer's offices. Activities that do not require interaction are carried out from the offices of GAPS bv. 35. At the request of the customer, interactions can also take place online via Microsoft Teams or another online platform made available by the customer. 36. The planning or agenda is always determined and recorded in joint consultation between the customer and GAPS bv. It is recommended to reserve “fixed” day(s) per week for continuous or longer duration assignments or to schedule specific days in the calendar at the start of a short duration assignment. 37. Acknowledging the operational realities, both the customer and GAPS bv adopt a flexible planning attitude to deal with possible (operational) shifts, always in mutual consultation.

Specific terms and conditions applicable to performances

38. Performances are delivered in English or Dutch, according to the choice of the business partner. The works of art and supporting materials are delivered in English. 39. The works of art and their supporting materials are, by preference, distributed to the public in a digital manner (for example GAPS learning platform “learning.2e3.eu”) and form (for example “pdf”). 40. The business partner is responsible for inviting participants to a (private) public or audience. The number of participants to a public is determined in mutual consultation. 41. For educational performances the recommended number of participants in an audience is in the range of 8 to 12; but never more than 15. 42. There are never preconditions to whom can participate in an audience, except explicitly stated (e.g. pre-required knowledge or skills). 43. A good performance location fulfills the following characteristics: 1. Sufficiently ventilated; 2. Presence of daylight with possibility for darkening; 3. Set-up in U-form; 4. Projector and projection screen or large television, all with USB or HDMI connection possibility; 5. At least one flip-chart with writing utensil; 6. A good performing internet connection via WIFI or cabling with access possibility to the world-wide-web. 44. For some performances^, participants are requested to have access to: 1. Personal (laptop) computer or tablet with internet connection and installed standard Microsoft business applications; 2. An email address; 3. The possibility to install specific software and applications to support the performance. 45. The planning or agenda is always determined and recorded in joint consultation between the customer and GAPS bv. The business partner always has the right to cancel a confirmed and scheduled performance, however cancellation fees are applicable: 1. When the scheduled performance is canceled 20 calendar days (or more) before the start of the first performance day, a cancellation fee of 25% of the complete performance price is due, unless the performance is rescheduled and executed within the following 12 weeks (or unless otherwise mutually agreed); 2. When the scheduled performance is canceled in less than 20 calendar days before the start of the first performance day, a cancellation fee of 50% of the complete performance price is due, unless the performance is rescheduled and executed within the following 12 weeks (or unless otherwise mutually agreed); 3. When the scheduled performance is canceled in less than 5 calendar days before the start of the first performance day, a cancellation fee of 75% of the complete performance price is applicable.

Project responsibility and liability

46. Unless otherwise specified in a contract, an approved commercial proposal, purchase order or work order, it is agreed between the business partner and GAPS bv that the general liability of GAPS bv on behalf of the business partner and the liability of the business partner on behalf of GAPS bv, for loss or damage, shall never exceed the amount of the work in progress between the date of the last invoice and the date of determination of liability. 47. The business partner and GAPS bv also agree not to recover any indirect damages, including, but not limited to, lost opportunities or profits. 48. This limitation of liability shall not apply in the event of loss or damage resulting from gross negligence or willful misconduct on the part of either party or their personnel or appointees. In this case, GAPS bv's liability in respect of this agreement shall in no event exceed the fees that GAPS bv received under this agreement for the portion of the work giving rise to the negligence. 49. When identifying risks that could lead to damage, both parties will inform each other immediately and pro-actively. 50. Parties will foresee adequate insurance for their general liability.

A problem-solving collaboration

51. It is the intention at all times to guarantee the customer a high-quality service and performance. However, GAPS bv is aware that problems may arise during the execution of the works (of art). 52. Both the customer-business partner and GAPS bv will initially maintain informal and preventive contacts in order to offer a solution to potential problems in mutual consultation and to avoid further escalation(s). 53. In the event that no or insufficient solution can be offered, a written communication must be sent between the business partners, which clearly states the problem. Where appropriate, a mediation process (arbitration) will be initiated. 54. Both parties agree not to bring a dispute before the corporate court until all (independent) arbitration attempts have been exhausted. 55. In case a court-case cannot be avoided, only the courts of Dendermonde and Ghent (appeal) have jurisdiction. 56. In all cases, only Belgian law is applicable.

Early termination of an agreement

57. An approved commercial proposal, contract, purchase order or work order may be terminated: 1. When the customer suspends payments, or no longer enjoys creditworthiness, or has obtained or applied for a postponement of payment or a judicial composition, or is in an apparent state of bankruptcy, or when his goods have been seized, GAPS bv will terminate the agreement immediately, and without notice, by means of a registered letter addressed to the customer; 2. In case the customer does not wish to make further use of the services of GAPS bv for a valid reason. This valid reason must be communicated to GAPS bv by registered letter. The termination is subject to a notice period of twenty working days. 3. When GAPS bv is no longer able to carry out the assignment personally and on time – as stipulated in an approved commercial proposal, contract, purchase order and/or work order – due to illness, breach of contract, force majeure, and the client does not accept a proposed alternative. 4. When GAPS bv has changed these terms and conditions and the client does not accept the provides the right to both parties to terminate the assignment (see above). 58. Under no circumstances can an early termination of an assignment release the client from payment of services and performances that were performed before the effective date of the early termination. 59. Early termination cannot give rise to penalties, except for the payment or execution of a notice period.

Contact us!

60. If you would like to contact us to understand more about these standard terms and conditions, you may send an email to info@gaps.be This document was last updated on January 6, 2023
GAPS PROJECT MANAGEMENT GOEMAN ADVISORY PROJECTS & SERVICES SOME LEGAL STUFF: The Project Management Institute, PMI, PMBOK, PMP are registered trademarks. This site makes use of cookies. By visiting the site, you accept these cookies. Read our cookie policy here.
Follow Us:
CONTACT INFO We can be contacted via telephone, e-mail, or our social media platforms. Our other brands & websites: www.projectmanagementmentor.be | www.projectmanagementcoach.be www.2e3.eu | www.learning.2e3.eu

Standard Terms &

Conditions

This page explains how we like to collaborate with our business partners. We like to follow the principle “Good agreements make good friends”.

Application & Validity

1. These standard terms and conditions are applicable to all our products, services, both offered and contracted, without any exception. 2. The latest and up-to-date terms and conditions are to be found on this website “www.gaps.be”. They are the only valid standard terms and conditions and always replaces any other or older version of digital or printed terms and conditions. 3. From the moment a professional collaboration is entered into, it is assumed that the business partner has taken note of these publicly and always online accessible standard terms and conditions. The conclusion of an agreement therefore presupposes acceptance of these standard terms and conditions by the business partner. 4. These standard terms and conditions, published on the above mentioned website, are retro-actively applicable to all current assignments, contracts and agreements, even if those were signed under another version of the standard terms and conditions. 5. When a business partner can no longer agree with these standard terms and conditions and when the former agreement was closed under an earlier version of these terms and conditions, he should duly notify and motivate his disagreement. The business partner retains the only right to end the agreement with a three month notice, without any penalties or further obligations on the part of the business partner and GAPS. 6. These standard terms and conditions are applicable to all our business partners and to all potential collaborations and agreements. 7. Business partners should be interpreted in its broadest possible way and exists from the moment there is a formal or informal professional relationship established. A business partner could be a natural person, an actual association or a legal entity. Common examples of business partners are called, amongst others: clients, suppliers, publishers, etc. 8. These standard terms and conditions are based on the new version, dated on: 06/01/2021.

Relation with the business partners’ terms

and conditions

9. These standard terms and conditions can never be waived or declared invalid by any other business partner. The business partner always explicitly and even implicitly accepts that these standard terms and conditions are and remain active and valid from the moment and for as long as a professional relationship exists. 10. GAPS might choose to formally accept the terms and conditions of the business partner. Such acceptance is only valid when done formally and in writing. 11. A formal acceptance by GAPS of the terms and conditions of the business partner, always excludes any article or statement in the business partner’s terms and conditions that voids or waives or excludes the GAPS standard terms and conditions. The GAPS standard terms and conditions remain valid at all times or in any case, independent of any waiving clause in the business partner’s terms and conditions. 12. When GAPS accepts the terms and conditions of its business partner, only those terms and conditions are accepted which are not stated in and which do not conflict with the GAPS standard terms and conditions. 13. In the unlikely event of conflicting terms and conditions, the GAPS terms and conditions prevail.

Commercial terms and conditions

14. Any accepted assignment or contracted assignment with a “client”- business partner results in an “obligation of means”, never in a “result commitment”. 15. All mentioned tariffs, fees, prices, etc. are assumed, except otherwise and explicitly stated, to be exclusive of: 1. Value added tax (VAT), 2. Infrastructure required to deliver the advisory services and the performance to a public. 3. Travel costs outside a range of 50 kilometers of the business address of GAPS, being 9280 Lebbeke-Denderbelle, Molenveldstraat 26. The following costs should be taken into account: a. Until a range of 200 kilometer: a per kilometer forfait of 0,50 €/km (06/01/2023 - indexable) or a public transport ticket in first class. b. From a range of 200 kilometers and more, costs as defined under topic “a” or air traffic in economy class (for flights under 3 hours) and business class (for flights over 3 hours) (according to the billed price of the airplane ticket). Travel time will be billed at 50% of the agreed consulting fee. 4. Costs of overnight stays and local transportation like e.g. taxi, underground, etc. Overnight stays - in standard accepted business accommodation - will be billed as invoiced to GAPS. Overnight stays are allowed when the distance range surpasses 150 kilometers or a travel time of 2 hours. 16. Our tariffs, fees, prices, etc. includes, expect otherwise mentioned: 1. Travel within Flanders (Belgium) and within a distance range of 50 kilometers from the business address of GAPS. 2. The usage of the delivered materials and works of art according to the stipulations in this document with respect to the intellectual property. 17. In a “time and material” contract, the tariffs, fees and prices will be defined as an hourly tariff independent the kind of service provided (see also the “Works of Art”-section of these terms and conditions). At request of the business partner, GAPS will provide a timesheet or a registration in the clients’ timesheet application. All time and material contracts are invoiced on a monthly basis. 18. In case of a “fixed price” contract, the price for the assignment will be based on one project price. Invoicing will occur according to a pre- agreed billing plan or in absence of such billing plan, according to 40% at the start of the assignment, 35% halfway the initially agreed timeline, 25% at the end of the assignment. 19. All invoices are payable via bank transfer within 30 days after invoice date, unless otherwise agreed. 20. In the event of late payment of an invoice, a fixed compensation of 10% on the invoice amount, with a minimum of 100,00 €, is due by operation of law and without prior notice, as well as a late payment interest of 1% per month started.

Works of Art

21. GAPS’ services can be categorized into (1) consultancy, coaching & mentoring services, further referred to as “advisory services” and (2) “works of art”. 22. For each type of service, Belgian copyright laws and the rules regarding intellectual property are applicable. 23. Advisory services always assumes a minimum incorporation of priorly GAPS-created and copyrighted materials, which falls under intellectual property regulations. 24. Works of art are always fully regarded as a work of art as defined in art. XI.172 §1 of the Belgian Code of Economic Law (Book XI) with full application of intellectual property and authoring rights. These works belong to the works of art of literature. 25. GAPS creates, produces and publishes the following works of arts: 1. Works belonging to the art of literature, with a.o. online articles, educational materials like slide presentations, etc. 2. Works belonging to the audiovisual arts, with a.o. educational films and clips, explanatory audio files, etc. 3. Works belonging to the graphic or visual arts, with a.o. fictive characters design, logo designs, website designs, slide templates, etc. 4. Works belonging to all categories at the same time, such as online business games & simulators, e-learning programs, etc. 26. Works of arts can be delivered in different formats, ranging from handing over paper works, digital provisioning of the works as well as delivery of performances such as for example (but not limited to) lectures, speeches, recitals, enunciations, etc. further referred to as “performances”, in line with the intended philosophy of the Belgian Code of Economic Law (Book XI, art. XI.204 and XI.205.) 27. GAPS makes use of licensed property rights made by specific authors and is therefore authorized to further license the usage of the works to its business partners according to and within the boundaries of these mutual licensing contracts with the authors. 28. The authors remain to have the “fatherly” right of their creations. The name of the author, when not mentioned, will be disclosed, free of charge, at simple request of the business partner. 29. All our agreements assume that the business partner respects the appointed artist, his works and his (intellectual) property rights as such and according to the Belgian Code of Economic Law (Book XI).

Intellectual Property

30. All works of art and other (accompanying) material are protected by copyright, under the Belgian Code of Economic Law, and may not be distributed without written permission, except for the material used that is publicly available and/or belongs to the intellectual domain of the customer itself. 31. The use of the intellectual property protected materials and works of art is limited to the personal usage of the participants in the public and for the intended purpose. 32. All other use is subject to prior written approval to GAPS and approval of the author himself.

Specific terms and conditions applicable to

the delivery of advisory services

33. The location of the work is determined in consultation with the customer. 34. Work requiring human interaction is preferably performed at the customer's offices. Activities that do not require interaction are carried out from the offices of GAPS bv. 35. At the request of the customer, interactions can also take place online via Microsoft Teams or another online platform made available by the customer. 36. The planning or agenda is always determined and recorded in joint consultation between the customer and GAPS bv. It is recommended to reserve “fixed” day(s) per week for continuous or longer duration assignments or to schedule specific days in the calendar at the start of a short duration assignment. 37. Acknowledging the operational realities, both the customer and GAPS bv adopt a flexible planning attitude to deal with possible (operational) shifts, always in mutual consultation.

Specific terms and conditions applicable to

performances

38. Performances are delivered in English or Dutch, according to the choice of the business partner. The works of art and supporting materials are delivered in English. 39. The works of art and their supporting materials are, by preference, distributed to the public in a digital manner (for example GAPS learning platform “learning.2e3.eu”) and form (for example “pdf”). 40. The business partner is responsible for inviting participants to a (private) public or audience. The number of participants to a public is determined in mutual consultation. 41. For educational performances the recommended number of participants in an audience is in the range of 8 to 12; but never more than 15. 42. There are never preconditions to whom can participate in an audience, except explicitly stated (e.g. pre-required knowledge or skills). 43. A good performance location fulfills the following characteristics: 1. Sufficiently ventilated; 2. Presence of daylight with possibility for darkening; 3. Set-up in U-form; 4. Projector and projection screen or large television, all with USB or HDMI connection possibility; 5. At least one flip-chart with writing utensil; 6. A good performing internet connection via WIFI or cabling with access possibility to the world-wide-web. 44. For some performances^, participants are requested to have access to: 1. Personal (laptop) computer or tablet with internet connection and installed standard Microsoft business applications; 2. An email address; 3. The possibility to install specific software and applications to support the performance. 45. The planning or agenda is always determined and recorded in joint consultation between the customer and GAPS bv. The business partner always has the right to cancel a confirmed and scheduled performance, however cancellation fees are applicable: 1. When the scheduled performance is canceled 20 calendar days (or more) before the start of the first performance day, a cancellation fee of 25% of the complete performance price is due, unless the performance is rescheduled and executed within the following 12 weeks (or unless otherwise mutually agreed); 2. When the scheduled performance is canceled in less than 20 calendar days before the start of the first performance day, a cancellation fee of 50% of the complete performance price is due, unless the performance is rescheduled and executed within the following 12 weeks (or unless otherwise mutually agreed); 3. When the scheduled performance is canceled in less than 5 calendar days before the start of the first performance day, a cancellation fee of 75% of the complete performance price is applicable.

Project responsibility and liability

46. Unless otherwise specified in a contract, an approved commercial proposal, purchase order or work order, it is agreed between the business partner and GAPS bv that the general liability of GAPS bv on behalf of the business partner and the liability of the business partner on behalf of GAPS bv, for loss or damage, shall never exceed the amount of the work in progress between the date of the last invoice and the date of determination of liability. 47. The business partner and GAPS bv also agree not to recover any indirect damages, including, but not limited to, lost opportunities or profits. 48. This limitation of liability shall not apply in the event of loss or damage resulting from gross negligence or willful misconduct on the part of either party or their personnel or appointees. In this case, GAPS bv's liability in respect of this agreement shall in no event exceed the fees that GAPS bv received under this agreement for the portion of the work giving rise to the negligence. 49. When identifying risks that could lead to damage, both parties will inform each other immediately and pro-actively. 50. Parties will foresee adequate insurance for their general liability.

A problem-solving collaboration

51. It is the intention at all times to guarantee the customer a high- quality service and performance. However, GAPS bv is aware that problems may arise during the execution of the works (of art). 52. Both the customer-business partner and GAPS bv will initially maintain informal and preventive contacts in order to offer a solution to potential problems in mutual consultation and to avoid further escalation(s). 53. In the event that no or insufficient solution can be offered, a written communication must be sent between the business partners, which clearly states the problem. Where appropriate, a mediation process (arbitration) will be initiated. 54. Both parties agree not to bring a dispute before the corporate court until all (independent) arbitration attempts have been exhausted. 55. In case a court-case cannot be avoided, only the courts of Dendermonde and Ghent (appeal) have jurisdiction. 56. In all cases, only Belgian law is applicable.

Early termination of an agreement

57. An approved commercial proposal, contract, purchase order or work order may be terminated: 1. When the customer suspends payments, or no longer enjoys creditworthiness, or has obtained or applied for a postponement of payment or a judicial composition, or is in an apparent state of bankruptcy, or when his goods have been seized, GAPS bv will terminate the agreement immediately, and without notice, by means of a registered letter addressed to the customer; 2. In case the customer does not wish to make further use of the services of GAPS bv for a valid reason. This valid reason must be communicated to GAPS bv by registered letter. The termination is subject to a notice period of twenty working days. 3. When GAPS bv is no longer able to carry out the assignment personally and on time – as stipulated in an approved commercial proposal, contract, purchase order and/or work order – due to illness, breach of contract, force majeure, and the client does not accept a proposed alternative. 4. When GAPS bv has changed these terms and conditions and the client does not accept the provides the right to both parties to terminate the assignment (see above). 58. Under no circumstances can an early termination of an assignment release the client from payment of services and performances that were performed before the effective date of the early termination. 59. Early termination cannot give rise to penalties, except for the payment or execution of a notice period.

Contact us!

60. If you would like to contact us to understand more about these standard terms and conditions, you may send an email to info@gaps.be This document was last updated on January 6, 2023